Financing: ICRC
Partner: GFA
Project timeline: June 2020 – February 2021
The goal of the Assignment is to perform a detailed assessment of the current financial, economic, operational and organizational performance of Voda Donbassa in order to provide the utility with a strategic direction and guidance to become a technically and financially stable and sustainable organization.
The objectives of the technical and operational audit are:

  • Present the legal framework under which Voda Donbassa operates
  • Audit the regulatory reporting forms completed by Voda Donbassa
  • Operational assessment of Voda Donbassa
  • Establish suitable indicators to assess the capacity and performance of the Company
  • Benchmark the performance of the Company
  • Understand present the operational and strategic challenges faced by Voda Donbassa
  • Propose Strategic actions and direction


The purpose of the objectives is to promote sustained delivery of water and wastewater services